Common Infrastructure


In the present situation, although the use of e-Identification cards are not obligatory yet in Turkey, the work to generalize it has been started since 2016. The national e-Identification card (Republic of Turkey Identification Card) development whose improvement work has been conducted through pilot implementations since 2007,  has been completed. The e-Identification card has been designed to be easily carried, difficult to imitate, manipulate or falsify, with biometric properties to meet the needs of citizens in the dimensions of a credit card.

Ongoing work:

The period of transition to using the e-Identification card, which will contribute significantly to the maturation of electronic services, still continues. The objective is to gain identity verification ability to the e-Government services and to update these services to enable these cards to be used.

The action of ”201. The distribution of e-Identification Cards to citizens will be started” is included in the 64th Government Action Plan.

Electronic Signature

The Electronic Signature Law No. 5070, which determines the scope of principles and procedures for using electronic signatures in Turkey, went into force in 2004. The Law accepts secure e-signatures in accordance with procedure to be equivalent to wet signatures. Regulations and communiqués have been enacted to determine the principles and procedures after the law was issued. An important legislative infrastructure was provided in this scope. The European Commission’s Electronic Signature Directive 1999/93/EC was used as a reference document in determining the relevant principles and procedures.

The mobile signature application is also a method used commonly in Turkey. This service is provided by all existing GSM enterprises (Türk Telekom, Turkcell and Vodafone).

There is also the matter of the Financial Seal application directed at legal persons. The certificates produced is used to secure the integrity, source and content of certificates, invoices and other legal documents that are produced as electronic documents by legal persons, agencies, institutions and enterprises.

Ongoing work:

Infrastructures will be developed to enable identification verification processes to be done centrally for the electronic services provided by public agencies and institutions in line with the action of “E2.2.1-Generalizing the Central Identity Verification System for Natural and Legal Persons” ain the 2016-2019 National e-Government Strategy and Action Plan. Work continues to make sure the Law no. 5070 and other regulations are compatible with the EU Regulation 910/2014.

Electronic Document

The Prime Ministry Circular No. 2008/16 sets forth the Electronic Document Standards to be used by public agencies and institutions. In 2015, “the Regulation on Procedures and Principles to be used in Official Correspondence” was published to eliminate problems in application at different standards used in agencies over time. This Regulation has brought the compliance of public agency and institution official correspondence in electronic format to the e-Correspondence Technical Guidelines as a requirement.

One of the other applications preferred in Turkey to share documents is Registered Electronic Mail (REM). The regulation on procedures and principles concerning the REM was published in 2011.

The activities to generalize the practice of official notifications to natural and legal persons being made over REM in line with the “Electronic Notification Regulation” published in 2013 are ongoing. In the existing application the e-notification system is being implemented in tax and justice services. The use of e-notification for legal transactions on UYAP began as of June 2015. This is mandatory for legal persons of a certain scale and voluntary for other natural and legal persons. As of January 1, 2016 it has become mandatory for the taxpayers in a certain scope to use e-notification with General Notification (No. 467) of Tax Procedure Law.

Ongoing work:

In line with the “E2.1.2-Establishing Electronic Data and Document Sharing Infrastructures” action included in the 2016-2019 National e-Government Strategy and Action Plan, infrastructures necessary to enable sharing of electronic documents in the public sector and reduce transactions carried out on paper so that services can be completed at one time, will be developed and the use of these infrastructures will be generalized. Also the action of generalizing the e-Correspondence application throughout agencies continues.