National Assembly Case

There are applications implemented at certain times on the TBMM website for participating in decision-making processes. The website opened for the new constitution work enables all decision-making processes to be carried out in line with transparency and participation principles. Also opinions and suggestions concerning TBMM projects and activities are collected under the “I Have A Suggestion” heading on the TBMM website.

Central Government Case

With the “In Suspension” application provided for service by the Council of Higher Education (YÖK) it was made possible to gather the views and suggestions of the authorized higher education boards and the academic society prior to making decisions. With this activity the the decision-making process is completed after the views and suggestions of the relevant stakeholders are obtained.

Different platforms were developed to enable the participation of all stakeholders concerning new laws that are planned to be issued by YÖK, workshops were organized and surveys were conducted. The information on all these platforms was published on page. Opinions were received, and a new law proposal was developed.

Local Government Case

When local governments are considered in terms of e-Participation, many municipalities implement e-Participation. For example the “Select Your Ferry, Istanbul Citizens!” campaign in which the color and model of ferryboats to be purchased for a municipality can be selected.

There is an infrastructure on the e-Government Gateway that enables the participation of citizens in the decisions that are made at municipality assemblies. It is possible for citizens to provide their views concerning the subject headings that are presented. This service is provided through the cooperation of some municipalities (For example Istanbul / Municipality of Bağcılar, Istanbul / Municipality of Pendik) and the e-Government Gateway infrastructure.

Policy Preparation Study Case

During the preparation stage of the 2016-2019 National e-Government Strategy and Action Plan important activities were implemented towards obtaining the views of stakeholders within the e-Government ecosystem. Besides face-to-face surveys, focused group meetings and workshops across Turkey, online surveys were performed to the units of central and local government, private sector, universities and citizens. The “Draft 2016-2019 National e-Government Strategy and Action Plan” was presented for the views and suggestions of stakeholders on The views that were obtained were reflected on the draft Strategy and Action Plan.

Ongoing Work:

In line with the action of “34. The Prime Ministry BİMER will be restructured” in the 65th Government 2016 Action Plan the Prime Ministry BİMER will be restructured to be an element of the participant management mechanism.

In line with the action of “68. Development of an ICT Supported Participation Program for Creating Public Policies” included in the 2015-2018 Information Society Strategy and Action Plan, in order to increase user orientation and effectiveness in public service provision a Program will be created to develop participation in making public policies including political decisions, legislative regulations and service provision processes; and ICT supported participant applications will be developed in public administration.

In line with the action of “E4.1.3 Increasing User Participation in the Improvement of Public Services” included in the 2016-2019 National e-Government Strategy and Action Plan  Participation mechanisms will be developed to obtain feedback from citizens during the development and improvement of e-Government services. In this scope a feedback mechanism will be developed measuring satisfaction and expectations of users concerning e-Government services and applications and evaluating their perception periodically. Also in line with the action of “E4.3.1-Developing a Legislative Participation Portal” a public legislative participation portal will be developed to enable to monitor legislative work being conducted by public agencies and institutions and to obtain and evaluate the views of legal and natural persons concerning the legislative work.