There is presently no umbrella Law for the inclusion of e-Government policy in public administration in Turkey. Relevant provisions are within Ministry responsibilities. Expressions concerning e-Government work and responsibilities were first included at law level after the regulations that were organized on ministry organization and duties in 2011. Per article 2 clause (f) of the Statutory Decree (SD) on the Organization and Duties of the Ministry of Transportation, Maritime Affairs and Communication No. 655, which went into force after publication in the Official Gazette no. 28102 bis, dated November 1, 2011, the responsibilities concerning e-Government are as follows:

“Determining the principles and procedures for the scope and implementation of the e-Government services by providing the necessary cooperation and coordination with relevant public agencies and institutions within the framework of information society policies, targets and strategies; making action plans concerning these services, conducting the coordination and monitoring activities, making the necessary arrangements and coordinating relevant activities in this scope.”

The annex of the Council of Ministers Resolution no. 2009/15169 entitledRegulation on the Procedures and Principles to be complied with in the Provision of Public Services” is considered to be one of the first regulations concerning the work procedures and principles of e-Government. The regulation set forth the procedures and principles that must be followed by administrations in order to create an effective, efficient and accountable public administration and provide public services in a faster, better quality, simplified and more cost efficient manner. In this scope, the application for the administration to prepare a public services inventory and services standard was started. Generally, it is observed that tables and inventories are shared on websites by agencies and institutions under these headings. Some headings have been underlined in Regulations to simplify work concerning e-Government services.

Regulation on the Procedures and Principles Concerning Conducting e-Government Services” which went into force being published in the Official Gazette dated September 3, 2016 was prepared in line with Statutory Decree No 655. With implementation of the Regulation, coordination and monitoring process is established as well as common principles binding for public agencies and institutions regarding conducting and presenting e-Government services. Besides, reporting of development and sustainability of coordination in e-Government Action Plan is expected with the Regulation.

There is an indirect need of regulations in e-Government ecosystem. These regulations are discussed under relevant subjects in this Report.

Ongoing work:

The regulatory work to meet administrative and technical needs in line with the “E1.1.1- Development of an e-Government Ecosystem” in the 2016-2019 National e-Government Strategy and Action Plan and the “69. Review of the e-Government Regulation” in the 2015-2018 Information Society Strategy and Action Plan will be completed